This Privacy Policy explains how DarkFace Studios ("we", "us", "our") collects, uses and protects information when you use our mobile and PC games (the "Games") and this website (the "Site"). By using our Games or Site you agree to this policy.
1. Information we collect
We do not ask you to create an account and we do not directly collect your name, address or phone number in our Games. However, some information is collected automatically, mostly by the third-party services built into our Games:
- Device information: device model, operating system, language, screen size, and general region.
- Advertising identifiers: such as Google Advertising ID (GAID), Apple IDFA (only with your permission) or Huawei OAID.
- Usage and diagnostic data: game progress, session length, crashes, performance data and interactions with ads.
- Purchase information: if you make an in-app purchase, the transaction is processed by Google Play, Apple, Huawei or Steam. We never receive or store your payment card details.
- Communications: if you email us, we receive your email address and the content of your message.
2. How we use information
- To operate, maintain and improve the Games;
- To show advertisements, including personalised ads where you have consented;
- To analyse performance, fix bugs and prevent fraud;
- To process in-app purchases and restore them;
- To respond to your support requests.
3. Third-party services
Our Games may use the following third-party services, each of which has its own privacy policy:
- Google Play Services, Google AdMob, Firebase (Analytics, Crashlytics)
- Unity Ads / Unity Analytics / Unity LevelPlay (ironSource)
- Huawei Mobile Services (HMS) and Huawei Ads
- Apple App Store and StoreKit
- Steam / Valve
These providers may collect information described in section 1 to serve ads and provide analytics. We encourage you to read their privacy policies.
4. Advertising and your choices
Where required by law (for example in the EEA, UK and Turkey) we ask for your consent before showing personalised ads. You can change your choice at any time from the in-game privacy settings (where available) or from your device settings:
- Android: Settings > Google > Ads > Delete or reset advertising ID
- iOS: Settings > Privacy & Security > Tracking
- Huawei: Settings > Privacy > Ads and privacy
5. Children
Our Games contain horror themes and are not directed at children under 13 (or the minimum age in your country). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.
6. Data retention and security
We keep information only as long as necessary for the purposes described above or as required by law. We use reasonable technical and organisational measures to protect information, but no method of transmission or storage is 100% secure.
7. International transfers
Our third-party providers may process data on servers located outside your country. Such transfers are carried out with appropriate safeguards required by applicable law.
8. Your rights (GDPR, KVKK, CCPA)
Depending on where you live you may have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, to data portability, and to withdraw consent at any time. Residents of California may have the right to opt out of the "sale" or "sharing" of personal information. To exercise these rights, contact us at darkfacestudios@gmail.com. You may also lodge a complaint with your local data protection authority.
9. Job applications
If you apply for a position through our Careers page, we collect the information you provide: your name, email, phone number, city, experience, skills, portfolio and profile links, your message and your CV (if uploaded). We use this information only to evaluate your application and to contact you about it. It is accessible only to authorised members of our team, is not sold or shared with third parties, and is deleted within 12 months after the recruitment process ends, or earlier if you ask us to. You can request access to or deletion of your application at darkfacestudios@gmail.com.
10. This website
This Site does not use advertising or tracking cookies. Strictly necessary cookies are used to remember your language preference and to protect forms against abuse. Links to app stores and social networks are governed by those platforms' own policies.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page shows when it was last changed.
12. Contact
DarkFace Studios
Email: darkfacestudios@gmail.com